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Diploma of hospitality management

BSBFIM601 Manage finances

BSBMGT517 Manage operational plan

BSBMGT617 Develop and implement a business plan

SITXCCS007 Enhance customer service experiences

SITXCCS008 Develop and manage quality customer service practices

SITXFIN004 Prepare and monitor budgets

SITXFIN005 Manage physical assets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM006 Monitor staff performance

SITXMGT002 Establish and conduct business relations

SITXMPR0007 Develop and implement marketing strategies

SITXHRM004 Recruit, select and induct staff

SITXWHS004 Establish and maintain a work health and safety system

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