| SITHIND008 | Work effectively in hospitality service |
| SITXCCS015 | Enhance customer service experiences |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXHRM007 | Coach others in job skills |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXWHS007 | Implement and monitor work health and safety practices |
| Group A | Hygiene |
| SITXFSA005 | Use hygienic practices for food safety |
| Group B | Hospitality |
| Food and Beverage | |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB025* | Prepare and serve espresso coffee |
| SITHFAB027 | Serve food and Beverage |
| SITHFAB031* | Provide advice on beers, spirits and liqueurs |
| SITHFAB032* | Provide advice on Australian wines |
| SITHFAB034* | Provide table service of food and beverage |
| SITHFAB036 | Provide advice on food |
| SITHFAB037* | Provide advice on food and beverage matching |
| Food Safety | |
| SITXFSA006 | Participate in safe food handling practices |
| Group C | General electives |
| Communication and Teamwork | |
| SITXCOM009 | Address protocol requirements |
| Inventory | |
| SITXINV007 | Purchase goods |
| SITXINV008 | Control stock |
| Work Health and Safety | |
| SITXWHS006 | Identify hazards, assess and control safety risks |
Packaging Rules
21 units must be completed:
- 9 core units
- 12 elective units, consisting of:
- 1 unit from Group A
- 8 units from Group B
- 3 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with * have one or more prerequisites. Refer to individual units for details.
Potential Careers
- Bar Supervisor or Team Leader
- Concierge
- Duty Manager
- Food and Beverage Supervisor or Team Leader
- Front Office Supervisor or Team Leader
- Housekeeping Supervisor or Team Leader
- Gaming Supervisor or Team Leader
- Shift Manager
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