SIT40422

Certificate IV in Hospitality

Prepare yourself for a supervisory career in Hospitality.

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Duration 36 months

Campus Adelaide Sydney

This course is subsidised in SA NSW

Core units
Elective units

Core units

SITHIND008	Work effectively in hospitality service
SITXCCS015	Enhance customer service experiences
SITXCOM010	Manage conflict
SITXFIN009	Manage finances within a budget
SITXHRM007	Coach others in job skills
SITXHRM008	Roster staff
SITXHRM009	Lead and manage people
SITXMGT004	Monitor work operations
SITXWHS007	Implement and monitor work health and safety practices

Elective units

Group A	Hygiene
SITHIND005	Use hygienic practices for hospitality service
SITXFSA005	Use hygienic practices for food safety
Group B	Hospitality
Accommodation Services – Housekeeping and Portering
CPPCLO3100	Maintain cleaning storage areas
CPPCLO3101	Clean carpeted floors
CPPCLO3102	Clean hard floors
CPPCLO3103	Clean and maintain amenities
CPPCLO3105	Clean glass surfaces
CPPCLO3111	Clean rooms, furniture and fittings
CPPCLO3112	Clean walls, ceilings and fittings
SITHACS009	Clean premises and equipment
SITHACS010	Provide housekeeping services to guests
SITHACS011	Prepare rooms for guests
SITHACS012	Launder linen and guest clothes
SITHACS013	Provide porter services
SITHACS014	Provide valet services
SITHACS015	Conduct night audit
SITHACS016	Provide accommodation reception services
SITTTVL001	Access and interpret product information
SITTTVL004	Sell tourism products or services
SITXCCS017	Use a computerised booking system
SITXCCS019	Prepare quotations
Client and Customer Service
SITXCCS010	Provide visitor information
SITXCCS012	Provide lost and found services
SITXCCS013	Provide club reception services
SITXCRI003	Respond to a customer in crisis
Events
SITEEVT020	Source and use information on the events industry
SITEEVT021	Administer event registrations
SITEEVT022	Provide event production support
SITEEVT023	Plan in-house events
Food and Beverage
SITHFAB021	Provide responsible service of alcohol
SITHFAB022*	Clean and tidy bar areas
SITHFAB023*	Operate a bar
SITHFAB024*	Prepare and serve non-alcoholic beverages
SITHFAB025*	Prepare and serve espresso coffee
SITHFAB026*	Provide room service
SITHFAB028	Operate and monitor cellar systems
SITHFAB029*	Conduct a product tasting for alcoholic beverages
SITHFAB030*	Prepare and serve cocktails
SITHFAB031*	Provide advice on beers, spirits and liqueurs
SITHFAB032*	Provide advice on Australian wines
SITHFAB033*	Provide advice on imported wines
SITHFAB034*	Provide table service of food and beverage
SITHFAB035*	Provide silver service
SITHFAB036	Provide advice on food
SITHFAB037*	Provide advice on food and beverage matching
SITHFAB038*	Plan and monitor espresso coffee service
Food Safety
SITXFSA006	Participate in safe food handling practices
SITXFSA007*	Transport and store food
Gaming
SITHGAM022	Provide responsible gambling services
SITHGAM023*	Attend gaming machines
SITHGAM024*	Operate a TAB outlet
SITHGAM025*	Conduct Keno games
SITHGAM026*	Analyse and report on gaming machine data
SITHGAM027*	Deal Baccarat games
SITHGAM028*	Conduct Big Wheel games
SITHGAM029*	Deal Blackjack games
SITHGAM030*	Deal Poker games
SITHGAM031*	Deal Pontoon games
SITHGAM032*	Conduct Rapid Roulette games
SITHGAM033*	Conduct Roulette games
SITHGAM034*	Attend casino gaming machines
SITHGAM035*	Deal Caribbean Stud games
SITHGAM036*	Deal Casino War games
SITHGAM037*	Deal Mississippi Stud games
SITHGAM038*	Conduct Rapid Baccarat games
SITHGAM039*	Conduct Rapid Big Wheel games
SITHGAM040*	Deal Three Card Poker games
Kitchen Operations
SITHKOP014	Plan catering for events or functions
Working in Industry
SITHIND006	Source and use information on the hospitality industry
Group C	General electives
Communication and Teamwork
BSBTWK501	Lead diversity and inclusion
SITXCOM009	Address protocol requirements
Computer Operations and ICT Management
BSBTEC301	Design and produce business documents
BSBTEC302	Design and produce spreadsheets
BSBTEC402	Design and produce complex spreadsheets
E-Business
SIRXOSM002	Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003*	Use social media and online tools
Environmental Sustainability
BSBSUS411	Implement and monitor environmentally sustainable work practices
Finance
BSBFIN302	Maintain financial records
BSBFIN401	Report on financial activity
SITXFIN008	Interpret financial information
First Aid
HLTAID011	Provide First Aid
Inventory
SITXINV006*	Receive, store and maintain stock
SITXINV007	Purchase goods
SITXINV008	Control stock
Languages other than English
SITXLAN008	Conduct oral communication in a language other than English
SITXLAN009	Read and write information in a language other than English
Marketing and Public Relations
SITXMPR009	Coordinate production of brochures and marketing materials
SITXMPR010	Create a promotional display or stand
SITXMPR011	Plan and implement sales activities
SITXMPR012	Coordinate marketing activities
SITXMPR013	Participate in cooperative online marketing initiatives
Security
CPPSEC2110	Monitor and control individual and crowd behaviour to maintain security
CPPSEC3122	Plan provision of close protection services
Work Health and Safety
SITXWHS006	Identify hazards, assess and control safety risks

Packaging Rules

21 units must be completed:

9 core units
12 elective units, consisting of:
- 1 unit from Group A
- 8 units from Group B
- 3 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with * have one or more prerequisites. Refer to individual units for details.

Potential Careers

Bar Supervisor or Team Leader
Concierge
Duty Manager
Food and Beverage Supervisor or Team Leader
Front Office Supervisor or Team Leader
Housekeeping Supervisor or Team Leader
Gaming Supervisor or Team Leader
Shift Manager

This course is subsidised.

Subsidised under SkillingSA an SA Government Initiative. Eligibility and subsidy criteria apply, please visit
www.skills.sa.gov.au or view page on our website for more information.

This training is subsidised by the NSW Government under the SMart and Skilled Initiative. Eligibility criteria applies, please visit www.smartandskilled.nsw.gov.au/are-you-eligible

Are you eligible for government funding?

Take our short quiz to find out if you are eligible to receive Government funding for completing this course.

Take eligibility test for South Australia.

Take eligibility test for New South Wales.

Do you need
assistance?

Contact us

Whether you have questions or need
to discuss your study options we are here to help you.

Study Certificate IV in Hospitality
at Quality College of Australia